Friday, January 6, 2012

Service Design - Is the Next Big Thing...

So many touchpoints and so many devices. Digitallism is all over, may like.. huh putting an honeycomb on the universe is on its way. Service design is the next buzz that would self-service humans in a different way. A virtual UI created that acts as a 24 X 7 service enabler. You can pick and drop your service touchpoint and ask them to serve you at any given point of time.